Q: What is Mango Wood?
A: Mango wood comes from mango fruit trees that no longer bear fruit. Instead of being cut down and wasted, the wood is repurposed into strong, eco-friendly furniture.
Q: How Do I Look After My Furniture?
A: Just dust regularly with a soft cloth. To keep it looking its best, avoid direct sunlight and occasionally polish with natural beeswax or furniture oil.
Q: Can I See the Furniture in Person?
A: We don’t have a showroom at the moment. However, we provide detailed product photos and descriptions online so you can shop with confidence. If you’d like extra details or close-up images of a piece, just let us know and we’ll be happy to help.
Q: Where Do You Deliver?
A: We deliver across the UK — and delivery is completely free. For international orders, just get in touch and we’ll do our best to help.
Q: How Long Does Delivery Take?
A: In-stock items are usually delivered within 5–7 working days of your order. If an item is out of stock, you can still purchase it — but please allow 8–12 weeks for delivery. We’ll keep you updated throughout the process.
Q: How is My Order Delivered?
A: All deliveries are made via a tracked courier service, so you’ll receive a tracking number to monitor your package from our warehouse to your doorstep.
Q: Can I Change My Delivery Address After Ordering?
A: Yes, you can update your delivery address before the item is dispatched. Please contact us as soon as possible to make any changes.
Q: What If My Furniture Is Damaged During Delivery?
A: If your furniture arrives damaged, please contact us within 2 days of delivery with photos of the damage. We’ll arrange a replacement or resolve the issue promptly.
Q: Do Your Furniture Items Have Any Quality Guarantees?
A: Yes, all our furniture is made to high standards and includes a 12-month warranty covering manufacturing defects. Each piece is carefully inspected before dispatch.
Q: Do Your Products Need Assembly?
A: Most items arrive ready to use. For larger pieces like dining tables, minimal assembly may be required — and we’ll guide you through it.
Q: What Payment Options Do You Accept?
A: We accept all major debit and credit cards, as well as Klarna for flexible payments.
Q: What if There’s a Problem With My Order?
A: If your furniture arrives with a defect or damage, please contact us within 2 days of delivery and we’ll resolve it quickly. Unfortunately, we’re unable to accept returns for any other reasons once the item has been delivered.
Q: Do You Supply to Businesses?
A: Yes, we work with retailers, interior designers, and hospitality projects. Trade and bulk discounts are available — just contact us.
Q: Where Can I Find Design Inspiration and Tips?
A: Visit our blog for articles on design trends, decorating tips, and insights into our products. We aim to inspire and assist you in creating your ideal living space.
